Posted in Manual Testing

What is a change request and how does a change request get handled?

If your company is using Trello for project management

  1. Try creating Change Request Flow(plan, protocol). Agree with the client on the steps which are going to happen each time they request a new change. E.g. if they request a new feature, the feature will be included into the next iteration/sprint.
  2. Try to systematise their requests. If they want to add a new button to the existing page, create it as a separate card, not as a comment. If they ask for numerous copy updates, put down these requests to a separate “Copy updates” card.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s